How It Works

IMPORTANT:

• Finalise pickup/delivery details at least 7 days before your hire. If it’s a last-minute hire (less than a week from your event), confirm within 48 hours to avoid cancellation.

• Do not put your return parcels in a red Australia Post box as we cannot track it this way. If this occurs, you will be charged additional fees.

• Try Ons: In the case of a no-show or 24-hour cancellation, this fee will not be refunded.

UNDER 18: For clients under 18, we will require a photo of a government-issued ID from both your parent/guardian and you along with their permission and accountability. These will be deleted after your hire duration.